CA Welf & Inst Code Section 16165

In his or her efforts to resolve complaints related to foster care, the ombudsperson may do all of the following:

(a)

Conduct whatever investigation he or she deems necessary.

(b)

Attempt to resolve the complaint informally.

(c)

Submit a written plan to the relevant state or county agency recommending a course of action to resolve the complaint. If the ombudsperson makes a written recommendation, the state or county agency shall submit a written response to the ombudsperson within 30 business days.