Tex. Ins. Code Section 1305.303
Quality of Care Requirements


(a)

A network shall develop and maintain an ongoing quality improvement program designed to objectively and systematically monitor and evaluate the quality and appropriateness of care and services and to pursue opportunities for improvement. The quality improvement program must include return-to-work and medical case management programs.

(b)

The network’s governing body is ultimately responsible for the quality improvement program. The governing body shall:

(1)

appoint a quality improvement committee that includes network providers;

(2)

approve the quality improvement program;

(3)

approve an annual quality improvement plan;

(4)

meet at least annually to receive and review reports of the quality improvement committee or group of committees, and take action as appropriate; and

(5)

review the annual written report on the quality improvement program.

(c)

The quality improvement committee or committees shall evaluate the overall effectiveness of the quality improvement program as determined by commissioner rules.

(d)

The quality improvement program must be continuous and comprehensive and must address both the quality of clinical care and the quality of services. The network shall dedicate adequate resources, including adequate personnel and information systems, to the quality improvement program.

(e)

The network shall develop a written description of the quality improvement program that outlines the organizational structure of the program, the functional responsibilities of the program, and the frequency of committee meetings.

(f)

The network shall develop an annual quality improvement work plan designed to reflect the type of services and the populations served by the network in terms of age groups, disease or injury categories, and special risk status, such as type of industry.

(g)

The network shall prepare an annual written report to the department on the quality improvement program. The report must include:

(1)

completed activities;

(2)

the trending of clinical and service goals;

(3)

an analysis of program performance; and

(4)

conclusions regarding the effectiveness of the program.

(h)

Each network shall implement a documented process for the selection and retention of contracted providers, in accordance with rules adopted by the commissioner.

(i)

The quality improvement program must provide for a peer review action procedure for providers, as described by Section 151.002 (Definitions), Occupations Code.

(j)

The network shall have a medical case management program with certified case managers. Case managers shall work with treating doctors, referral providers, and employers to facilitate cost-effective care and employee return-to-work.
Added by Acts 2005, 79th Leg., Ch. 265 (H.B. 7), Sec. 4.02, eff. September 1, 2005.

Source: Section 1305.303 — Quality of Care Requirements, https://statutes.­capitol.­texas.­gov/Docs/IN/htm/IN.­1305.­htm#1305.­303 (accessed May 11, 2024).

1305.001
Short Title
1305.002
Purpose
1305.003
Limitations on Applicability
1305.004
Definitions
1305.005
Participation in Network
1305.006
Insurance Carrier Liability for Out-of-network Health Care
1305.007
Rules
1305.008
Administrator Certificate of Authority Required
1305.051
Certification Required
1305.052
Certificate Application
1305.053
Contents of Application
1305.054
Action on Application
1305.055
Use of Certain Insurance Terms by Network Prohibited
1305.056
Restraint of Trade
1305.101
Providing or Arranging for Health Care
1305.102
Management Contracts
1305.103
Treating Doctor
1305.104
Selection of Treating Doctor
1305.106
Payment of Health Care Provider
1305.107
Telephone Access
1305.151
Transfer of Risk
1305.152
Network Contracts with Providers
1305.153
Provider Reimbursement
1305.154
Network-carrier Contracts
1305.155
Compliance Requirements
1305.201
Network Financial Requirements
1305.251
Examination of Network
1305.252
Examination of Provider or Third Party
1305.301
Network Organization
1305.302
Accessibility and Availability Requirements
1305.303
Quality of Care Requirements
1305.304
Guidelines and Protocols
1305.351
Utilization Review in Network
1305.353
Notice of Certain Utilization Review Determinations
1305.354
Reconsideration of Adverse Determination
1305.355
Independent Review of Adverse Determination
1305.356
Contested Case Hearing on and Judicial Review of Independent Review
1305.401
Complaint System Required
1305.402
Complaint Initiation and Initial Response
1305.403
Record of Complaints
1305.404
Retaliatory Action Prohibited
1305.405
Posting of Information on Complaint Process Required
1305.451
Employee Information
1305.502
Consumer Report Cards
1305.503
Confidentiality Requirements
1305.551
Determination of Violation
1305.552
Disciplinary Actions
1305.1545
Restrictions on Payment and Reimbursement

Accessed:
May 11, 2024

§ 1305.303’s source at texas​.gov